From Day One, We're Right By Your Side

Our highly experienced team is here to make sure you’re getting the most benefit out of Bridgeway.

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Your Journey With Bridgeway

From kick-off to ongoing optimizations, we're invested in your success with Bridgeway every step of the way.

1
Kickoff and Planning

You'll work with our experienced team to identify your specific needs and create a customized plan that will best meet your unique requirements.

2
Migration

We will work closely with you to migrate your data - seamlessly porting over relevant information from your existing systems into Bridgeway.

3
Build + Integrate

We'll connect Bridgeway to your other critical internal tools to ensure you get the most out of Bridgeway. We'll provide expert recommendations with what is working best for other clients.

4
Onboarding + Go-Live

Our team will put together a go-live plan and ensure your team receives customized training so they are comfortable with Bridgeway.

5
Ongoing Support and Check-ins

Our team will stay in touch, understanding your evolving needs and future goals with Bridgeway.

"They have developed how-to guides and provided web-based training when new tools are implemented to ensure all users are capable and comfortable. Their focus on customer satisfaction shows in the ease of use and quality of the products."
Sarah Morgan
Health Promotion & Quality Improvement Supervisor
Onboarding That Ensures Smooth Adoption

Get up and running to experience the value of Bridgeway through tailored onboarding that sets you up for success.

Your dedicated Bridgeway expert will:

  • Provide comprehensive training customized to your team's needs
  • Help align Bridgeway capabilities to your specific goals
  • Assist with customizing configurations and workflows for a seamless fit
  • Facilitate any necessary data integration and migration
  • Support a smooth go-live so you can immediately see the benefits of streamlined workflows.

With our hands-on onboarding process, we ensure you have a successful adoption every step of the way. Our experts understand what it takes to drive value for your team and will work closely with you to customize the platform, empower your team, and deliver value from day one.

Ongoing Support

Continue to boost your agency's efficiency with expert-led check-ins.

You can expect:

  • Regular check-ins to review your workflows
  • Proactively identifying gaps and then closing them
  • Discussions around team-wide adoption and usage
  • Suggestions on ways to drive more value from the platform
  • Training refreshers as needed

We take pride in our proactive approach to keep all your workflows efficient as needs evolve over time. Whether your team needs a boost in support or some extra time to learn the systems, we are here to help. We want to ensure you are getting the most out of Bridgeway.

Long-term Strategic Engagement

Our platform is designed not just to fix immediate issues but to pave the way for lasting efficiency and impact.

Our team serves as a trusted advisor for long-term success.

  • Stay in the loop on new enhancements and capabilities for the platform
  • Be inspired by hearing how other agencies are using Bridgeway
  • Stay at the forefront of innovation with expert guidance on adopting new capabilities
  • Have the peace of mind to know Bridgeway effortlessly adapts to your evolving needs over time

With us by your side, you can feel confident you have the strategic guidance and platform capabilities for both immediate impact and lasting efficiency. We are truly here for the long haul.